Although we are in an information age, the process of researching destinations can be overwhelming. From beginning to end, we work with you to design the perfect trip based on your travel style and budget. We have a simple 3 step process that begins with a submission of an inquiry form to get to know more about your trip and travel style.  Second, there will be a consultation to discuss the details and for you to ask us any questions that you may have.  You will receive 3 trip proposal customized to your specific needs.  The last step is for you to give us the go to book your trip once all the details are finalized. You will have full support throughout the entire process.

We believe in being compensated for the time we spend working with our clients to plan a trip that perfectly suits them. As the COVID-19 crisis showed us all, having a professional travel advisor is indispensable in a world where the definition of the 'new normal' is constantly changing. 

With that being said, we want to ensure we are dedicated to giving your trip the full attention it deserves. Our planning and support service is fully inclusive to provide personalized service for each individual trip.

We pride ourselves on charging fairly and developing strong working relationships with our clients, earning their trust just as much as we seek fair compensation for the time we spend communicating and working with you on your trip.

 We accept VISA, Mastercard, Discover, American Express, Paypal and Stripe.

We do not accept cash, CashApp, Zelle, Venmo, checks, or money orders.

**All payments are submitted by Tranquility International Travel and processed by the vendor.

 As prices change daily, prices and availability are subject to change at any time without the submission of the deposit. We will check on the current pricing of your trip once you are ready to make a deposit. 

This will greatly depend on the type of trip you are looking to book. For cruise vacations, sailing dates are typically released 2 years in advance. Airfare does not get released until 11 months prior to your travel dates. In the case of hotels and tours, these types of travel elements can typically be booked 1 year in advance.

Documents will be provided within 24-72 hours via email or via our complimentary trip planning app.

This depends on where you are going. For U.S. citizens, all international destinations by air require valid passports that must be valid for at least six months following the trip return date. If your passport is up for renewal soon, apply as soon as possible as processing can take longer than usual. For cruises that depart and return from the same U.S. port to any destination in the Western Hemisphere, a Driver's License and Birth Certificate will suffice. However, a passport is highly recommended in the event it becomes necessary to fly home from a foreign port in an emergency. *Non-US citizens must be legal residents of the U.S. with a permanent U.S. address and a U.S. credit card. Contact your government consulate for exact documents necessary for travel. For more information click here.

Absolutely! Not only do we offer travel insurance, but we highly recommended it. A vacation is a big investment and you should expect the unexpected. Why chance losing your hard earned money in the event you become ill or an emergency forces you to cancel your trip. Since each trip has different terms and conditions and every client has personal coverage needs, We provide individual travel insurance recommendations tailored to all clients. Click here for more information about why travel insurance is so important.

Most suppliers offer varying deposit requirements, with the final payment due 45-90 days before travel. Personalized payment plans can be designed to work best for your budget.

The policies for changes or cancellations vary depending on whether you purchased travel insurance and whether it's for hotels or flights. Change fees can start anywhere from $100 per person and up. Flights must be paid in full to receive a flight credit or make changes. However, we charge a 10% cancellation and change fee, along with the suppliers who have their own cancellation and change fee policies. The fees are listed within their terms and conditions. This information will be provided to you with your trip proposal quote.

You will need to notify us immediately. If you purchased travel insurance with a full refund at the time of booking, your trip is refundable, minus the cost of the insurance. If you purchased insurance that includes a voucher, you can use the voucher towards future travel. If you decided to opt out of travel insurance, you could miss out on any potential refunds or vouchers. It's crucial to inform us promptly about any changes or cancellations, allowing us to guide you through the necessary steps and explore available options. Your satisfaction is our priority, and we're here to assist you every step of the way.   

Health protocols, testing and vaccination requirements for destination, hotels and cruises are continually changing, and current information is readily available at the websites for all cruise and travel suppliers. We make it a practice to furnish our clients with links to the most up-to-date information possible before traveling. However, the responsibility ultimately falls upon the traveler to know what restrictions are in place and what preparations should be made. For more information on travelers health and protocols, please click here.