Terms & Conditions of Service

Liabilty
Tranquility International Travel, LLC. offers retail services to customers that are provided by separate and independent vendors of travel services.  Tranquility International Travel, LLC. does not operate, control, or otherwise provide the services of the independent travel vendors.  Hence, cutomer agrees that Tranquility International Travel, LLC. only acts as an agent for the client in acquiring hotel accommodations, transportation, special privileges or other services for the clients' benefit.  Tranquility International Travel, LLC. is not liable for any negligent, willful act or failure to act with any travel service provider or with any third party.  In addition and without limitation, Tranquility International Travel, LLC. is not responsible for any injury, loss, accident, death, inconvenience, delay, omission or damage to personal property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God, illness, disease, not reading policies or rules, acts of war or civil arrest, criminal or terroristic activites of any kind, overbooking or downgrading of accomodations, mechanical or other failure of airplanes or other means of transportation mechanism to arrive or depart on time.  Tranquility International Travel, LLC. will not be held liable for changes due to weather that hinder flight schedules or other uncontrollable factors that may leave the client responsible for any additional costs for airfare, transportation, hotel accomodation and meals if the service provider dosen't cover it.  Note: *Claims can be filed with the service provider directly.

Documentation
Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility.  Valid passports are absolutely required for all international destinations and the expiration date should be 6 months following the return date of your trip.  Some countries require that your passport have two to four blank visa/stamp pages.  Some airlines will not allow you to board if this requirement is not met. See this travel.state.gov link for passport support.  When travelling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Examples: DHS designated enhanced driver’s license, USA Passport, a foreign government passport.  The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. Additionally, a visa and vaccinations may be required. Please note: even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision.  Several factors including past criminal record may contribute to the decision of the local immigration official(s).  Should a visa not be issued, Tranquility International Travel, LLC is not responsible for lost payments made toward the contemplated trip.  Visit the USA State Department web site at www.travel.state.gov on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States.  Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those countries and authorities will be client sole responsibility

Quotes, Deposit & Payments
Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made.  Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee.  Tranquility International Travel, LLC will make every effort to honor the price as originally quoted, however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components.  Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases, fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government-imposed fee or tax.  Name changes are not permitted on airline tickets.  Clients are responsible for providing accurate information on Client form. Tranquility International Travel, LLC is not responsible for costs incurred by incorrect information provided for travel planning including reservations and airline tickets. Once purchased, US air transaction prices will not increase, except for potential charges resulting from government-imposed taxes or fees. I consent to pay for such charges and authorize Tranquility International Travel, LLC to charge my credit card for such additional amounts.  If for any reason my credit card charges are later declined, reversed, or Tranquility International Travel, LLC is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and Tranquility International Travel, LLC shall be entitled to recovery, including reasonable attorneys’ fees in connection with collection. Overnight shipping fees for documents shipped to client from Tranquility International Travel, LLC may be billed to client.

Travel Protection
For your protection, we strongly recommend that you purchase trip cancellation protection and/or travel accident insurance.

Client understands that it is his/her/their responsibility to have travel insurance to ensure they have coverage for all medical needs and trip cancellation, but understands that concerns or fear of travel is not a covered reason for cancellation and will be denied.  Client holds Tranquility International Travel, LLC harmless for their election to not purchase travel insurance or any denial of claim by travel insurer as it relates to Covid-19 or any other claim under the policy.

Tranquility International Travel, LLC. is not an insurance company and has no responsibility for the submission, payment or adjustment of any insurance claims. Any insurance claims that may fall under the relevant travel insurance policy must be submitted to the insurance company identified in the policy. Travel Protection rate is different per vendor and trip. We offer submitting claims and handling sending documents as an additional concierge fee.